In what tab would you enter the justification for a change?

Study for the IT Service Management (ITSM) Fundamentals Test. Prepare with flashcards and multiple choice questions, each question includes detailed explanations. Get ready for success!

The justification for a change is typically entered in the Planning tab because this phase is critical for defining the change's purpose, scope, and expected benefits. During the planning stage, stakeholders assess the need for the change and outline how it aligns with business goals, making it essential to document the justification clearly. This information helps ensure that all relevant parties understand the rationale behind the change before moving forward with implementation.

In contrast, the other tabs serve different purposes within the change management process. The Review tab generally focuses on the evaluation of changes post-implementation, ensuring that they meet the desired outcomes. The Closure tab is related to finalizing the change after it has been implemented and assessing its overall impact. The Assessment tab, while also important, is primarily used for analyzing the potential risks and impacts of the change rather than documenting the justification itself. Thus, the Planning tab is the correct choice for entering the justification for a change.

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