In which category would you select to order an Apple iPhone?

Study for the IT Service Management (ITSM) Fundamentals Test. Prepare with flashcards and multiple choice questions, each question includes detailed explanations. Get ready for success!

Selecting "Hardware or Mobiles" as the category to order an Apple iPhone is correct because the iPhone is a physical, tangible product that falls under the classification of hardware. Hardware encompasses all physical devices and equipment, including phones, tablets, computers, and other electronic gadgets. By categorizing the iPhone in this way, it acknowledges its nature as an essential piece of technology that is used for communication, internet access, and a variety of other functions.

The other categories do not appropriately fit the iPhone. Software pertains to programs and applications that run on devices, while services refer to offerings such as tech support, consulting, or any service-based solutions that do not involve physical products. Accessories, on the other hand, describe supplementary items that enhance or complement the primary product, such as phone cases or chargers, but do not represent the main device itself. Thus, "Hardware or Mobiles" distinctly identifies the main product being ordered.

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