What condition must be assessed before proceeding with a change?

The necessity for conducting a risk and impact analysis before implementing a change is fundamental in IT Service Management. This analysis determines how the proposed change might affect various components within the organization, including systems, processes, and services.

By assessing risks, organizations can identify potential issues that could arise from the change and gauge the extent of those risks to the overall service delivery. Additionally, understanding the impact helps in evaluating how the change may benefit or disrupt existing operations and services. This proactive approach ensures that stakeholders are informed and that contingency plans can be established, thus minimizing any adverse effects that may occur post-implementation.

Prioritizing risk and impact analysis creates a more structured and strategic change management process, ultimately leading to more successful implementations and reduced likelihood of operational disruptions.