What does ECAB stand for?

The correct term is Emergency Change Advisory Board, which is crucial in IT service management, especially in change management processes. The purpose of the Emergency Change Advisory Board is to evaluate and approve emergency changes that need to be implemented quickly due to unforeseen issues that could impact service delivery.

When an incident arises that necessitates a rapid change to restore services or improve them, the Emergency Change Advisory Board assesses the risks and impacts associated with the proposed emergency change. This board typically includes various stakeholders, such as change managers, IT service management representatives, and possibly other subject matter experts, to ensure that the right decisions are made quickly and effectively.

This process is essential for maintaining the balance between the need for rapid response to issues and the need for proper governance over changes, helping to mitigate risks associated with deploying urgent changes without adequate consideration. The other choices do not accurately capture the established terminology used within the ITSM framework.