What happens after approvals in the Fulfillment stage?

In the Fulfillment stage of IT Service Management, after a request has been approved, the next logical step is for the request fulfiller to complete the necessary tasks required to fulfill each item of the request. This is a critical phase where operational activities take place.

Once the approvals are secured, it indicates that the request has been validated and is ready for action. The request fulfiller is responsible for executing the tasks associated with the request, ensuring that the service or item needed by the user is delivered appropriately. This could involve provisioning hardware, configuring software, or making necessary changes in the system.

The other options do not accurately reflect the process following approvals. Closing requests immediately does not allow for the actual fulfillment of services requested. Allowing users to modify their requests would typically occur before final approval and may disrupt the fulfillment process. Re-initiating approval processes again is not standard practice at this stage, as it would complicate the workflow without added benefit after the initial approval. Therefore, the focus on task completion by the request fulfiller is essential to the effective operation of the ITSM framework.