What is the first state of a change in the Change Management process lifecycle?

Study for the IT Service Management (ITSM) Fundamentals Test. Prepare with flashcards and multiple choice questions, each question includes detailed explanations. Get ready for success!

The first state of a change in the Change Management process lifecycle is "New." This state reflects the initial phase where a change request is recorded and enters the system. At this point, essential details about the proposed change are documented, allowing for initial assessment and tracking.

When a change is marked as "New," it typically means that the change has not yet undergone any evaluation or approval processes. It represents the starting point where stakeholders can review the change, consider its implications, and begin determining the necessary steps forward, such as assessing the impact, resources required, and potential risks associated with the change.

This foundational stage is critical because it sets the tone for the subsequent steps in the Change Management process, ensuring that all changes are adequately planned and managed throughout their lifecycle. Once changes progress beyond this initial state, they will move into additional phases such as "Scheduled," "Authorized," and ultimately "Implement," which are subsequent stages that require different levels of evaluation and approval.

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