What is the role of a Change Requester in the Change Management process?

The role of a Change Requester in the Change Management process is primarily to initiate change requests. This responsibility involves identifying a need for change within the IT environment and formally proposing that change through a change request. The Change Requester typically collects relevant information and documents the proposed change's rationale, impact, and required resources. This initial step is critical as it sets the stage for further assessment, planning, and implementation of the change.

The Change Requester's input is vital for ensuring that the proposed changes are considered by the Change Advisory Board (CAB) and other stakeholders who will evaluate its potential impact on services, risks, and alignment with organizational goals. By initiating the request, the Change Requester plays a crucial role in the broader Change Management process, ensuring that changes are systematically captured and assessed before any implementation occurs.