What occurs after a request is approved?

When a request is approved, a task (SCTASK) is created to facilitate the implementation of the approved request. This is essential in IT Service Management, as it helps to formally document and track the work needed to fulfill the request.

Creating a task upon approval ensures that the necessary steps are taken to deliver the requested service or item. It also aids in assigning responsibilities to specific team members, tracking progress, and maintaining accountability throughout the process.

While the other options touch on different aspects of the service management process, they do not directly relate to the immediate actions that follow a request approval. Closing a service desk ticket typically happens after the service has been successfully delivered, while canceling a request or notifying the requester doesn’t directly follow the approval stage. Therefore, the creation of a task is the most logical and relevant action that occurs as a direct consequence of an approved request.