What role is primarily responsible for creating, updating, and deleting problems in Problem Management?

The primary responsibility for creating, updating, and deleting problems in Problem Management typically lies with the Problem Manager. This role is crucial in overseeing the overall process of managing problems, which includes ensuring that problem records are maintained accurately throughout their lifecycle. The Problem Manager is also responsible for coordinating efforts to identify root causes of incidents, facilitating resolution, and preventing future occurrences.

While roles like Problem Coordinator, Problem Admin, and Problem Task Analyst may assist in various aspects of problem management, the Problem Manager holds the central authority and accountability in managing problem records. This involves documenting problems, tracking progress on resolutions, and ensuring that all relevant information is updated in accordance with the organization's processes and standards. Thus, the Problem Manager is distinctively positioned to fulfill these responsibilities effectively.