What status indicates that a request and its RITMs are currently awaiting approval?

The status that indicates a request and its associated Record Item Tasks Management (RITMs) are currently awaiting approval is "Pending Approval." This status specifically reflects that the submission has been made and is now in the queue for necessary evaluations and decisions from stakeholders or approvers.

When a request is in the "Pending Approval" stage, it signifies that the requestor is waiting for explicit consent to move forward with whatever service or task they have initiated. This is a critical part of the IT service management process, as approvals are essential in ensuring that resources are allocated appropriately and that requests meet organizational policies before they are executed.

In contrast, statuses like "Completed," "Open," and "In Process" indicate different stages of handling a request. "Completed" means the request has been fully processed and finished; "Open" signifies that the request has been acknowledged but may not yet have any action taken on it; "In Process" suggests that work is actively being done on the request, but it does not denote the specific stage of awaiting approval that is characterized by "Pending Approval." Thus, recognizing "Pending Approval" is vital for understanding the workflow of request management in IT service operations.