Which of the following roles is typically assigned to team leads within Incident Management?

In the context of Incident Management, team leads are typically assigned roles that focus on overseeing the incident resolution process and ensuring that the team's activities align with ITIL best practices. The role of an ITIL administrator is often associated with maintaining and governing processes, tools, and supporting documentation related to ITIL frameworks.

The ITIL administrator role is essential for facilitating effective incident management processes, ensuring that the team follows established procedures, and supporting the team leads in their responsibilities. An ITIL administrator may also help in documenting incidents, tracking progress, and reporting on the team's performance.

In contrast, roles like incident manager and service owner have distinct responsibilities that are more strategic or senior in nature rather than focused on the day-to-day management of incidents. The incident manager oversees the entire incident management process, while the service owner is accountable for the delivery of a particular service. The role of ITIL itself does not pertain to a specific individual but rather to the framework and practices that guide IT service management.

Therefore, the role of an ITIL administrator aligns most closely with what is typically expected of team leads within incident management, as they play a supportive role aimed at improving efficiency and compliance with the ITIL framework.